WCH Logo

Patient Portal Help

Login to your patient portal – MyCare Corner

Your patient portal interface is named MyCareCorner. On your first visit to the hospital or clinic, you will receive an email with a link and instructions on how to set up your patient portal.

Step-by-Step Instructions to create a new account.

Frequently Asked Questions:

1. Why can’t I pay my bill? 
-You will only be able to access bill pay on the portal if you have an outstanding balance.

2. Why can’t I see my lab results? 
-Sometimes you will find lab results under your Documents tile, Letters or Messages.

3. What if the application is refusing my DOB when registering and says it is wrong? 
-Please be sure to use proper format of 01/01/2020 (with slashes).

4. Who can I contact if I experience issues or need assistance with the portal? 
-When using the patient portal, you can click the “Need Help?” button located in the upper right corner of the screen to access online application help. 
-For questions and assistance related to your MyCareCorner account, please call us at 928-684-5512 Monday through Friday from 8am- 4:30 pm CST.

5. When will I receive an invitation to the patient portal?
-Upon discharge from your hospital or clinic visit, the email address that you shared with us during the registration process will receive an auto-generated email from our electronic health record, MyCareCorner.

6. What information can be obtained within the patient portal?  
-A view of your clinical data from your electronic medical record.  Clinical data includes:
    a.Test Results- Lab and Radiology

7. Can my family/friends access the information found on my portal?  
-Yes, but only after you have given them permission.  As a patient of Wickenburg Community Hospital, you can choose to give an authorized representative access to specific hospital visits.   

8. Can I message my provider through the portal? 
-Yes, only if you had an appointment with a provider, they will be available to send them a message. 

Do you still need help?

If you need an invitation to MyCareCorner or need further assistance, please contact our portal support team by completing the form below or call 928-668-5512 for help:

Please enable JavaScript in your browser to complete this form.
Best number to reach you if needed.
Please describe your issue. Examples: resend port invite email, help adding a family member to my patient portal, etc...

By providing my phone number to Wickenburg Community Hospital & Clinics (WCH), I agree and acknowledge that WCH may send text messages to my wireless phone number for any purpose. Message and data rates may apply. Message frequency will vary, and you will be able to Opt-out by replying “STOP”, assistance can be found by texting “HELP”.

PRIVACY POLICY: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.