.On your first visit to the hospital or clinic, you will receive an email with a link and instructions on how to set up your patient portal.
Please contact our portal support team by calling 928-668-5512 if you do not find the help you need below.
Step-by-Step Instructions to create a new account.
Frequently Asked Questions:
1. Why can’t I pay my bill?
-You will only be able to access bill pay on the portal if you have an outstanding balance.
2. Why can’t I see my lab results?
-Sometimes you will find lab results under your Documents tile, Letters or Messages.
3. What if the application is refusing my DOB when registering and says it is wrong?
-Please be sure to use proper format of 01/01/2020 (with slashes).
4. Who can I contact if I experience issues or need assistance with the portal?
-When using the patient portal, you can click the “Need Help?” button located in the upper right corner of the screen to access online application help.
-For questions and assistance related to your MyCareCorner account, please call us at 928-668-5512 Monday through Friday from 8am- 4:30 pm CST.
5. When will I receive an invitation to the patient portal?
-Upon discharge from your hospital or clinic visit, the email address that you shared with us during the registration process will receive an auto-generated email from our electronic health record, MyCareCorner.
6. What information can be obtained within the patient portal?
-A view of your clinical data from your electronic medical record. Clinical data includes:
a.Test Results- Lab and Radiology
b.Medications
c.Allergies
d.Immunizations
7. Can my family/friends access the information found on my portal?
-Yes, but only after you have given them permission. As a patient of Wickenburg Community Hospital, you can choose to give an authorized representative access to specific hospital visits.
8. Can I message my provider through the portal?
-Yes, only if you had an appointment with a provider, they will be available to send them a message.
Do you still need help?
If you need an invitation to MyCareCorner or need further assistance, please contact our portal support team by calling 928-668-5512 for help.
