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A Letter of Gratitude to the Wickenburg Community

Dear Wickenburg Community,

In times of crisis, the true character of a community comes to light. During the recent wildfire, I witnessed remarkable unity, resilience, and care from every corner of Wickenburg, and I am deeply grateful.

First responders came from near and far to support our community. Firefighters, law enforcement, EMTs, paramedics all rose to the challenge with unwavering dedication. Your courage protected lives and property when it mattered most, and your efforts will not be forgotten.

I want to extend special recognition to the team at Wickenburg Community Hospital & Clinics (WCH), a critical access hospital uniquely vital to our area. Throughout the wildfire, the WCH Emergency Department and QWickCare Urgent Care remained open to serve those in need. With Highway 60 at risk of closure, WCH’s role became even more crucial. If the highway had been closed, patients requiring stabilization would have relied on WCH, as transport to hospitals with higher levels of care would have required a back road route, adding at least thirty minutes—time that could be critical for those in urgent need. Ambulance services faced the real challenge of determining if patients were stable enough for the extended transport, and the hospital prepared to handle a potential surge in emergency care.

As the wildfire brought heavy smoke during an extreme heat warning, WCH anticipated an increase of community members experiencing respiratory distress given the unhealthy air quality. Many non-essential and elective services were rescheduled, allowing staff to focus on urgent needs. In the primary care clinic, providers remained available for walk-in patients, particularly those experiencing respiratory distress. I send a special thank you to those patients who were rescheduled, your understanding and patience is deeply appreciated.

To the volunteers and all residents who supported one another, evacuating animals, opening your homes to displaced fire victims, and generously donating feed and space for animals in need, your compassion and generosity set Wickenburg apart. Each act of kindness—no matter how small—helped our community weather this challenge.

Moving forward, I am proud to stand with all of you as a family-oriented community. Thank you for your strength, care, and steadfast commitment to the well-being of Wickenburg.

With sincere appreciation,

Jackie Lundblad, CEO

Jackie Lundblad
President & CEO
Wickenburg Community Hospital & Clinics

 

WickCares Bulletin Board

The place to find key patient and community member notices, or answers to frequently asked questions.

Healthcare billing delays often arise from extended insurance claim processing. These insurance delays can lead to confusion and financial strain for patients, who may not receive their bill until weeks or months after care is provided, making it harder to plan financially.

At Wickenburg Community Hospital & Clinics, we strive for timely and accurate billing. However, we cannot bill our patients until the organization has received full and accurate payment from insurance companies, a process that is often protracted and beyond our control. Once we are confident that the patient’s claims are processed and paid accurately by the insurance company, then we move forward with issuing a bill to the patient. Rest assured, we are committed to clear communication and our patient’s well-being.

For further questions, please call at 928-684-4365 or email us at financial.counselor@wickhosp.com.